FAQ

Find quick answers to the most common questions about TokenLab. Can't find what you're looking for? Contact our support team.

🏠 General Platform Questions

What is TokenLab?

Q: What exactly does TokenLab do?

A: TokenLab is a comprehensive meme token laboratory platform for the Solana blockchain. It provides advanced tools for:

  • Creating custom meme tokens

  • Managing multiple trading wallets

  • Executing automated trading strategies

  • Monitoring token performance and holder distribution

  • Implementing MEV-protected transactions through Jito bundles

Platform Requirements

Q: What do I need to use TokenLab?

A: To use TokenLab effectively, you need:

  • A Solana-compatible wallet (Phantom, Solflare, etc.)

  • SOL for transaction fees (minimum 0.1 SOL recommended)

  • An active TokenLab subscription

  • A stable internet connection

  • A modern web browser (Chrome, Firefox, Safari)

Q: Which wallets are supported?

A: TokenLab supports all Solana-compatible wallets including:

  • Phantom Wallet

  • Solflare

  • Slope

  • Glow

  • Torus

  • Any wallet supporting WalletConnect

💰 Pricing and Subscriptions

Subscription Model

Q: How much does TokenLab cost?

A: TokenLab operates on a subscription-based model with:

  • No trading fees or commissions on transactions

  • No gas fee markups - you pay standard Solana fees

  • Subscription pricing displayed during signup

  • Access to all platform features with active subscription

Q: Are there any hidden fees?

A: No hidden fees! You only pay:

  • Your TokenLab subscription fee

  • Standard Solana transaction fees (≈0.000005 SOL per transaction)

  • Network fees for token creation (varies by platform)

Q: What happens if my subscription expires?

A: If your subscription expires:

  • Platform access is suspended

  • No new trading operations can be initiated

  • Existing positions remain safe in your wallets

  • You can reactivate to regain full access

🔒 Security and Safety

Platform Security

Q: Is TokenLab safe to use?

A: TokenLab prioritizes security through:

  • Non-custodial design - we never control your funds

  • Encrypted private key storage - keys encrypted locally

  • No private key transmission - keys never sent to servers

  • MEV protection - Jito bundle integration prevents front-running

  • Industry-standard encryption - bank-level security protocols

Q: What is "non-custodial" and why does it matter?

A: Non-custodial means:

  • TokenLab never holds or controls your cryptocurrency

  • Your private keys remain under your control

  • You maintain full ownership of your funds

  • Platform cannot access your wallets without permission

  • Eliminates risk of platform-related fund loss

Private Key Management

Q: How are my private keys protected?

A: Private key protection includes:

  • Local encryption using your device's security

  • No server storage - keys never leave your device unencrypted

  • AES-256 encryption industry standard

  • Temporary memory only - keys cleared after use

Q: Can TokenLab access my private keys?

A: Absolutely not. TokenLab:

  • Never requests your private keys directly

  • Cannot decrypt stored keys without your session

  • Has no backdoor access to wallet data

  • Operates with read-only permissions for balance checking

📈 Trading Features

Trading Strategies

Q: What trading strategies does TokenLab support?

A: TokenLab supports various strategies:

  • Buy Mode: Automated token purchasing

  • Sell Mode: Automated position liquidation

  • Pump and Dump: Coordinated buy/sell operations

  • Bundle Trading: Multi-wallet synchronized transactions

  • Fast Exit: Emergency "sell all" functionality

Q: How does the multi-wallet system work?

A: Multi-wallet trading enables:

  • Coordinated operations across multiple wallets

  • Risk distribution across different addresses

  • Pattern avoidance through varied transaction timing

  • Increased market impact through synchronized actions

  • Bundle execution via Jito Network

MEV Protection

Q: What is MEV and how does TokenLab protect against it?

A: MEV (Maximum Extractable Value) protection:

  • MEV Explained: Profit extracted by reordering transactions

  • Jito Bundles: Group transactions together atomically

  • Front-running Prevention: Stops others from copying your trades

  • Priority Execution: Your transactions get preferential treatment

  • Reduced Slippage: Better execution prices through protection

Q: Do I pay extra for MEV protection?

A: MEV protection is included:

  • No additional fees for Jito bundle usage

  • Standard transaction costs apply

  • Better execution prices often offset any costs

  • Protection value significantly exceeds minimal costs

🪙 Token Creation

Creating Tokens

Q: How do I create a new token?

A: Token creation process:

  1. Select Creation Wallet with sufficient SOL balance

  2. Click "Create" button in token address bar

  3. Fill token metadata (name, symbol, description)

  4. Upload token image and add social links

  5. Configure creation settings (purchase amounts, bundles)

  6. Deploy to blockchain via BonkFun/PumpFun integration

Q: How much does token creation cost?

A: Creation costs vary:

  • Platform fees: Included in subscription

  • Blockchain fees: 0.1-1.0 SOL depending on platform

  • Initial purchase: Amount you choose to buy initially

  • Bundle costs: Additional SOL for coordinated buying

Token Management

Q: Can I edit my token after creation?

A: Post-creation limitations:

  • Metadata changes: Limited after deployment

  • Social links: May be updatable on some platforms

  • Trading settings: Fully configurable in TokenLab

  • Holder management: Viewable and analyzable

Q: How do I make my token successful?

A: Success strategies:

  • Strong community building via social media

  • Active marketing on Twitter, Telegram, Discord

  • Consistent trading volume through TokenLab

  • Holder engagement and incentives

  • Transparent communication about project goals

  • Strategic partnerships with other projects

💼 Wallet Management

Wallet Types and Organization

Q: What's the difference between wallet types?

A: Wallet type purposes:

  • Trading Wallets: Execute buy/sell operations, recommended 2-10 wallets

  • Creation Wallets: Deploy new tokens, need higher SOL balances

  • Bundle Wallets: Coordinated trading, recommended 5-20 for maximum impact

Q: How many wallets should I use?

A: Recommended wallet counts:

  • Beginners: 2-3 wallets (2 trading, 1 creation)

  • Intermediate: 5-8 wallets (4 trading, 2 creation, 2 bundle)

  • Advanced: 10+ wallets (5+ trading, 2+ creation, 5+ bundle)

  • Professional: 20+ wallets for maximum strategy flexibility

Wallet Funding and Management

Q: How much SOL should I put in each wallet?

A: Recommended SOL distribution:

  • Trading Wallets: 0.1-1.0 SOL each

  • Creation Wallets: 0.5-2.0 SOL each

  • Bundle Wallets: 0.05-0.5 SOL each

  • Reserve: Keep 20% extra for transaction fees

Q: Can I use wallets from other platforms?

A: Yes, TokenLab supports:

  • Any Solana wallet regardless of creation method

  • Hardware wallets (Ledger, Trezor) via software interface

  • Exchange-generated wallets (though not recommended for trading)

  • Previously used wallets from other platforms

⚙️ Technical Questions

Platform Performance

Q: How fast are transactions on TokenLab?

A: Transaction speed benefits:

  • Jito Bundles: 2-5 second confirmation times

  • Priority Processing: Faster than standard transactions

  • Batch Operations: Multiple wallets execute simultaneously

  • Network Conditions: Performance depends on Solana congestion

Q: What happens during network congestion?

A: Congestion handling:

  • Automatic retry for failed transactions

  • Dynamic fee adjustment to ensure execution

  • Queue management for optimal timing

  • User notifications about network status

Browser and Device Compatibility

Q: Which browsers work best with TokenLab?

A: Browser recommendations:

  • Chrome: Best performance and compatibility

  • Firefox: Full functionality with some extensions

  • Safari: Supported but may have minor issues

  • Edge: Generally compatible

  • Mobile browsers: Limited functionality, desktop preferred

Q: Can I use TokenLab on mobile?

A: Mobile usage:

  • Mobile browsers: Basic functionality available

  • Responsive design: Interface adapts to smaller screens

  • Wallet apps: Compatible with mobile wallet apps

  • Limitations: Some features better suited for desktop

  • Recommendation: Use desktop for serious trading

🔧 Troubleshooting

Common Problems

Q: My wallet won't connect. What should I do?

A: Connection troubleshooting:

  1. Check wallet extension is installed and unlocked

  2. Refresh browser and try again

  3. Clear cache and cookies for TokenLab

  4. Try incognito mode to rule out extension conflicts

  5. Switch browsers if problem persists

Q: Transactions keep failing. How do I fix this?

A: Transaction failure solutions:

  • Increase slippage tolerance to 10-15%

  • Check SOL balance for sufficient fees

  • Reduce transaction amounts during high volatility

  • Wait for network congestion to clear

  • Try different time when network is less busy

Q: Token prices look wrong. Is this a bug?

A: Price accuracy factors:

  • Real-time updates may have slight delays

  • Multiple data sources occasionally differ

  • Network latency can cause temporary discrepancies

  • Refresh page if prices seem very outdated

  • Cross-check with DEX platforms for verification

📊 Data and Analytics

Understanding Data

Q: How accurate is the holder data?

A: Holder data accuracy:

  • Blockchain sourced: Data comes directly from Solana blockchain

  • Real-time updates: Updates within seconds of transactions

  • 100% accurate: Reflects true on-chain ownership

  • No off-chain data: Only shows actual blockchain holdings

Q: Why do some transactions show "null" values?

A: Null value explanations:

  • System transactions: Administrative or protocol operations

  • Token creation: Deployment transactions show null SOL

  • Burn operations: Token burning shows null values

  • Data processing: Temporary nulls during calculation updates

Performance Tracking

Q: How do I track my trading performance?

A: Performance monitoring:

  • Transaction History: Review all trades with profit/loss

  • Holder Analysis: Monitor your position relative to others

  • USD Values: Track dollar value changes over time

  • Win Rate: Calculate percentage of profitable trades

  • External Tools: Export data for detailed analysis

🚀 Advanced Features

Bundle Trading

Q: How does bundle trading work?

A: Bundle trading mechanics:

  • Coordinated Execution: Multiple wallets trade simultaneously

  • Atomic Transactions: All succeed or all fail together

  • MEV Protection: Prevents others from front-running

  • Market Impact: Creates significant buying/selling pressure

  • Jito Network: Ensures bundle integrity and speed

Q: Is bundle trading legal?

A: Legal considerations:

  • Platform Features: Bundle trading is a legitimate platform feature

  • User Responsibility: Users responsible for compliance with local laws

  • Decentralized Networks: Blockchain operations are permissionless

  • Risk Awareness: Users should understand regulatory implications

  • Professional Advice: Consult legal counsel for specific situations

API and Integration

Q: Does TokenLab have an API?

A: API availability:

  • No public API currently available

  • Web interface only for all operations

  • Future development: API may be considered for advanced users

  • Custom solutions: Enterprise customers may have options

📞 Support and Community

Getting Help

Q: How do I contact support?

A: Support options:

  • 📧 Email: [email protected] (primary support channel)

  • 📖 Documentation: This comprehensive knowledge base

  • 🔧 Troubleshooting: Self-service problem resolution

  • Response time: 1-4 hours for critical issues, 24-48 hours general

Q: What information should I include when contacting support?

A: Support request essentials:

  • Clear problem description with steps to reproduce

  • Browser and device information

  • Wallet addresses (for balance/transaction issues)

  • Transaction hashes (for failed transactions)

  • Screenshots of error messages

  • Timeline of when issue started

Community and Updates

Q: How do I stay updated on new features?

A: Stay informed:

  • Platform notifications appear in the dashboard

  • Email updates for major feature releases

  • Documentation updates reflect new capabilities

  • Support channel announcements

Q: Can I request new features?

A: Feature requests:

  • Email suggestions to [email protected]

  • Detailed descriptions help prioritize development

  • Use case explanations show feature value

  • Community feedback influences roadmap decisions

Terms and Conditions

Q: What are my responsibilities as a user?

A: User responsibilities:

  • Compliance with local laws and regulations

  • Security of private keys and wallet access

  • Risk management of trading decisions

  • Appropriate use of platform features

  • Honest information in support requests

Q: What data does TokenLab collect?

A: Data collection:

  • Wallet addresses for functionality (never private keys)

  • Transaction data for platform operations

  • Usage analytics for performance improvement

  • No personal information beyond what's necessary

  • Privacy Policy details at tokenlab.pw/privacy

Risk Disclosures

Q: What are the main risks of using TokenLab?

A: Key risks to understand:

  • Market volatility: Cryptocurrency prices extremely volatile

  • Technical risks: Smart contract and platform risks

  • Regulatory risks: Changing legal landscape

  • Loss of funds: Trading can result in significant losses

  • User error: Mistakes in configuration or operation

Q: Is TokenLab responsible for my trading losses?

A: Responsibility clarification:

  • Platform provides tools but doesn't guarantee profits

  • User makes decisions about trading strategies

  • Market forces determine price movements

  • Risk disclosure clearly states potential for losses

  • No investment advice provided by platform


📚 Additional Resources

Still have questions?

  • 📖 Read our guides: Check specific feature documentation

  • 🔧 Troubleshooting: Review common issues section

  • 📧 Contact support: [email protected] for personalized help

  • 📋 Legal documents: Review Terms, Privacy Policy, and License

FAQ Last Updated: August 17, 2025

Last updated